Tandon Consulting Services helps SaaS, services, and data-driven businesses modernize quote-to-cash, ERP, customer delivery, and engineering platforms while putting AI to work in everyday operations.
Transformation experience
25+ years across SaaS, data, and services
Value delivered
$80M+ cost savings and margin uplift
Scale proven
1,100+ sites & 1,700+ consultants supported
How we help
We work as hands-on partners – shaping strategy, designing operating models, and then leading the execution across business, delivery, and engineering teams.
Redesign how services, field engineering, and customer success work together – from intake and scoping through delivery governance, escalation paths, and reusable assets.
Engagement models, playbooks, delivery KPIs
Align Salesforce, CPQ, billing, and ERP with the business you run today – with clear controls, auditability, and faster deal velocity instead of swivel-chair workflows.
Salesforce, Revenue Cloud, Certinia, Oracle Fusion, Workday, NetSuite
Apply predictive and generative AI to collections, working capital, forecasting, and approvals so teams focus on decisions, not manual follow-up.
DSO reduction, collections efficiency, write-off reduction
Lead or coach engineering organizations through re-platforming, API strategy, observability, and DevOps – without losing delivery reliability along the way.
B2B2C portals, SaaS platforms, API-first architectures
Introduce AI-assisted workflows into project delivery and software development life cycles – from agent farms and copilots to AI-augmented SDLC and testing.
Agentic AI, RPA, AI-assisted SDLC, GenAI chatbots
Step in as fractional VP or executive advisor for transformation, engineering, or delivery while you hire – keeping roadmaps, teams, and partners moving.
VP Customer Delivery, VP Engineering, Transformation Office
What we bring
Our work sits at the intersection of commercial strategy, operations, and engineering. That means we can translate executive intent into roadmaps, architectures, and day‑to‑day practices that actually stick.
Design integrated ecosystems across Salesforce, CPQ, ERP, billing, and data platforms so finance, sales, and delivery teams see the same truth and move faster together.
Hands-on experience with Salesforce Sales, Service & Revenue Cloud, Certinia, Conga, Oracle Fusion, Workday Financials and HCM, NetSuite, MS Dynamics, ServiceNow, and subscription revenue models.
Build and evolve SaaS products, B2B2C portals, and large-scale platforms with microservices, APIs, observability, and modern DevOps – while keeping reliability and customer experience front and center.
Experience spans travel & hospitality, childcare/education platforms, API management, and high‑scale website builders across .NET, Java, JavaScript, Node.js, React, Angular, Kubernetes, and major clouds.
Treat data and AI as part of the operating model, not side projects – from data governance and observability through predictive models, GenAI assistants, and executive dashboards.
Background in Snowflake, Looker, Power BI, Azure Data Lake, enterprise data lakes, predictive and generative AI, NLP, time‑series forecasting, and agentic AI.
Pair modernization with solid governance – including contract controls, revenue recognition, SOX‑ready processes, and change management that brings stakeholders along instead of surprising them.
Experience leading data governance, contract recalibration at scale, audit‑ready revenue processes, and large‑scale change across finance, operations, and go‑to‑market teams.
Leadership
Tandon Consulting Services is led by practitioners who have owned P&L, transformation charters, engineering roadmaps, and delivery organizations – and who still enjoy being close to the work.
Stan Tandon
Principal Consultant – Customer Delivery, Revenue, & Enterprise Systems
Stan is a VP‑level leader in customer delivery, finance, and digital transformation with more than fifteen years of experience scaling quote‑to‑cash, ERP, and enterprise delivery organizations in SaaS, data, and financial operations. He combines executive‑level stewardship of delivery P&L and services margin with hands‑on design of operating models, governance, and AI‑enabled workflows.
Representative work
AI and predictive AI adoption for a nationwide early childhood education provider across 1,100+ locations, building a governed backlog of 80+ AI agents and 10+ predictive finance use cases. $14.5M lead‑to‑cash transformation and a $10.5M services transformation charter in a global SaaS company, delivering $22M+ in cost savings through modernization and operating‑model redesign. Implementing Salesforce CPQ, revenue, and ERP platforms that support more than 1,700 consultants and complex subscription businesses.Rumeli Tandon
Principal Consultant – Engineering, SaaS Platforms, & Technology Strategy
Rumeli is a seasoned technology executive and VP of Engineering who has led global teams building B2B2C portals, API platforms, and large‑scale SaaS products in travel, hospitality, financial services, and education. She specializes in cloud‑native architectures, API strategy, observability, DevOps, and creating high‑performance engineering cultures.
Representative work
Engineering for new B2B2C portals and a modern education technology platform serving 300K+ users in early childhood education, including security‑focused facial recognition solutions. Serving as VP of Engineering for a global travel & hospitality platform, re‑platforming legacy systems to a modern SaaS architecture, improving search‑to‑book performance, and strengthening observability and DevOps. Guiding teams through API‑first and microservices journeys, open‑source contributions, and adoption of test automation, CI/CD, and cloud infrastructure on AWS and Azure.Track record
While every client is different, many of the patterns repeat. Here are some representative situations we have helped organizations navigate.
AI‑enabled finance and operations at national scale
AI adoption for a nationwide early childhood education provider with more than 1,100 locations, building a governed backlog of AI agents and predictive models for collections, DSO, and write‑off reduction.
Lead‑to‑cash and services modernization
Multi‑year transformations of lead‑to‑cash and services delivery, integrating Salesforce, CPQ, Certinia, ERP, data lakes, and analytics to improve margin, deal velocity, and governance.
Modern B2B2C experience and API platform
Engineering for B2B2C travel experiences, building scalable APIs, reducing search‑to‑book latency, re‑platforming legacy systems, and integrating CRM and booking engines into a single platform.
Data warehouses, health cloud, and deployment at scale
Built next‑generation data warehouse and Salesforce‑based platforms across hundreds of clients and complex healthcare use cases, with robust governance and rollout structures.
Customer service channels powered by GenAI
Designed strategy and delivery approach for GenAI‑powered chatbots in healthcare, connecting natural language interfaces with underlying systems and operational governance.
High‑scale consumer and agent portals
Development of SaaS website builders, agent and consumer portals, and customer‑facing products that serve millions of users with high availability and performance.
Start a conversation
A short working session is often the fastest way to understand whether we are the right fit. We typically begin with a focused discussion on a specific initiative and share concrete next steps.
How we typically engage
We usually partner as an extension of your leadership team for a defined initiative, such as re‑platforming quote‑to‑cash, standing up an AI program, or redesigning services delivery. We are happy to co‑create the right engagement model with you.
What to expect from an intro call
We will spend most of the time understanding your goals, constraints, and current architecture. You will leave with a clear view of how we would approach the work and where we believe we can add value.
Primary contact
Location
Based in the Greater Phoenix / Scottsdale area and working with clients across North America.
Next step
Share a short description of your initiative, current systems, and timelines. We will respond with a proposed working session.